Unable to start the Pexip desktop app after restarting subscription (Windows).Using the clients in a remote desktop environment.Cannot log in to Pexip (higher security environments).This is not intended to be a user guide and is not an exhaustive list of possible issues to troubleshoot. This guide provides information for troubleshooting common issues with the Pexip apps across both web and desktop platforms and issues installing the Activate Endpoint app. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.Pexip Service app troubleshooting guide (web & desktop).Now choose Pexip Infinity Connect Mobile, then click on "uninstall".You'll see a list of all your installed apps on your phone.After doing these, go to "My Apps and Games" option, then go to the "Installed" option.First open the Google Play app, then press the hamburger menu icon on the top left corner.Click on the "Enable" option and this will offload the apps that you don't use.ĭelete Pexip Infinity Connect Mobile from Android You will see the option "Offload Unused Apps". Go into your Settings and click on "General" and then click on iPhone Storage. Tap on the app you want to uninstall and delete the app. You will then scroll down to see the list of all the apps installed on your iPhone. Go to Settings and click on General then click on "iPhone Storage". Click on that X to delete the Pexip Infinity Connect Mobile app from your phone.Once it starts to shake, you'll see an X Mark at the top of the app icon.On your homescreen, Tap and hold Pexip Infinity Connect Mobile until it starts shaking.To delete Pexip Infinity Connect from your iPhone, Follow these steps: If the company has an app they developed in the Appstore, you can try contacting Pexip AS (the app developer) for help through the details of the app.īonus: How to Delete Pexip Infinity Connect Mobile from your iPhone or Android.ĭelete Pexip Infinity Connect Mobile from iPhone.Finding the company's information, then reach out to them directly: Get all Pexip Infinity Connect's contact details here.Generally, here are some steps you can take if you find yourself in that fix: To unsubscribe, you might have to sign into Pexip Infinity Connect's website or directly reach out to their payments provider. Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. Here's how to cancel your Pexip Infinity Connect subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal. What to do if you subscribed directly on Pexip Infinity Connect's website? Then click "Done" on the verification page to complete the unsubscription.Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Pexip Infinity Connect Mobile. You will be shown a confirmation page. ![]() Click on "Pexip Infinity Connect Mobile" or "Pexip AS" to cancel.
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