It's actually the reverse that's correct. The Data Hub it tells me I have 48GB/28GB of data remaining. It even shows that there is a $0 balance right next to the alert. When I look at the Feed it is always saying my bill is over due when it isn't. This app could be really useful if the data it presents was accurate. What’s the point if I have to log in every time to make the Face ID work but then go back to use it and have to redo it?!?!?! So incredibly frustrated. I also have to redo the Face ID every friggin time I open the app. If I wanted to spend $500 on internet I would have just gone with at&t and had it ran to my house directly. The manager did take off the extra charges and I’m appreciative but nothing has been offered to help the situation other than having to purchase another router. I Absolutely hate y’all as my business carrier. We then had a $1,000 Verizon bill!!!!!! I loved y’all as my personal cellphone carrier. When I called into Verizon the lady on the phone told me ignore those emails that it was inaccurate and wrong. The app says we have used zero data for the entire month while I get emails saying I’m over my data usage. I then had to go tot he store to get her number actually call her for anything to get done. Manager was supposed to call me several times and failed to. Even after we told them we do zoom calls all day. The rep also stated we would never ever (they stressed this) come close to using 300g of data on our router. I then called in and she “fixed it” only to find out it that exact same Two month later. I asked for my email to be changed as they put my husbands email under me and my email under my husband. Since getting our personal switched to business I have had nothing up issues with Verizon.
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